FAQ | Garage101
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FAQs

How does this work?

This is a marketplace where you can rent or buy tools. If you require a tool, check out the website for options and as per your requirement rent or buy them. The rates of the tool and deposit details are available on the website.

You can contact the owner directly for the payment details.

If you own tools, you can put them on rent or sale. Tool owners can add their price/rate for selling or renting tools and also charge a reasonable refundable deposit in case the tools are damaged.

The owner will have to deal internally if the tool is not returned or is damaged.

Renters:

Why should I use garage101?

Our goal is to help you save time and money by finding a cheap and close by solution to your tools need. No need to buy expensive new tools that you will use only once or twice. Our Site will show you the tools you need on a map and with prices for easy selection. Just by a click find a tool near you and contact the owner to rent it.

What are the rental/buy rates?

All the tools have rental/buy rates posted on the website. Select the tools you are interested in and contact the owner directly for payment details using our contact form. In most cases, there will be a deposit amount specified with the rental rates to cover the repair of damaged tools. You will be liable for the full price of the tool, in case you do not return it.

Can I contact the tool owner once I book a rent/buy tool?

In order to preserve the privacy of the tool owners, we do not display any personal information online. You can contact the owner via our “contact owner form” and we will send your contact details to the owner. The owner will respond back to your request on the e-mail address or contact number provided by you.

What if I have an issue with the tool that I rented/bought and paid for?

You can contact the tool owner if you have any issue. The Garage101 management will not take responsibility for any loss or damage.

Can I extend my rental period?

You may be able to extend your rental period. Please contact the tool owner with your request.

Will there be a rating and feedback system for tools?

Yes! We will be releasing our review and feedback system soon.

What if I accidentally damage or break the tool or am unable to return the tool to the owner?

Renters are liable to pay the full price of the tool if it is not returned or if it is broken or not in the same condition while renting.

Tool Owners:

How do I rent my tool?

Once you have registered an account with Garage101, navigate to the 'List your Tools' page and follow the instructions to enter your tool information. We will need:

  • Address
  • Tool name and type
  • Rental rate
  • Buy Rate (if any)

What rental rate options do I have when listing my tool?

Your options are for hourly, daily, weekly or monthly rentals.

How much does Garage101 charge for listing my tools?

Nothing! Listing is completely free.

How do I know how much I should charge for my tool?

Look at prices on our rental map of tools near you in to get a sense of how much other tool owners are charging. We also suggest looking at commercial rental places around you and choosing competitively lower rates. Feel free to contact us at info@garage101.com for recommendations as well.

When do I receive my payments and how do I get paid?

You will be paid once a month when the total amount owed to you is over $50. You will get money either by ACH or by PayPal.

How do I attract more bookings?

One way to attract more views and bookings is to add detailed pictures of your tools and descriptions. Also, make sure your tool rates are competitive to other nearby stores.

What if renter does not return the tool or it is not same in condition upon renting or it is broken?

We recommend to make a deal in writing on who is liable if the tool is not returned or it is not same in condition upon renting or it is broken before getting into a contract or add that clause in the contract itself.

How does the renter know how to get access to my tools?

Whenever a renter will be interested in your tool, he/she will send you a request via our online contact form. You can then respond to that email or contact the renter on the phone number provided in the email and give them the detailed instructions. To preserve privacy, we will not display your personal information online.

What do I do when I've rented a tool?

Whenever a renter will be interested in your tool, he/she will send you a request via our online contact form. You can then respond to that email or contact the renter on the phone number provided in the email and give them the detailed instructions. We recommend going to a secure public place to make the exchange. Each customer shall be solely responsible for checking the details before sharing any confidential information and getting into a contract. The Garage101 management will not accept responsibility for any loss or damage.

We recommend not to accept cashier/certified checks or money orders. Also do not give out financial info (bank account, social security, PayPal account, etc.) unless you are 100% sure that it is not a scam.

Third party attributions:

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